The UPS Store in 76 Cranbrook Road

Customer Reviews about The UPS Store:

• ★ ☆ ☆ ☆ ☆
  The worst UPS store i have ever been to. The guy said I had to wait for him to scan 88 packages before he can scan mine to get my receipt. Thats not right. I was the only one in their and the receipt takes 2 seconds to print. Never going there again. Horribe customer service. The guy was rude as well.
  By David Fital, August 15, 2017
• ★ ☆ ☆ ☆ ☆
  Unprofessional - and damaging to UPS reputation. I had made an online appointment for notary services and arrived this afternoon a couple of minutes ahead of the scheduled time with my confirmation number. When I told the very pleasant gentleman at the service desk that I was there for my appointment he told me that the owner is the notary and he would go back and get him. He returned to say the owner had to leave and had said I should "come back tomorrow". I said that I had an appointment and that the documents I needed notarized were time sensitive and needed to me mailed by end-of business today. I then asked if the owner had indeed left and he said no. He went back again and then the owner stepped into the passage next to him - looked at me directly but did not talk to me - and walked away. The by-now embarrassed and apologetic sales person came back and repeated the suggestion that I come back tomorrow or try elsewhere. I said that I would try elsewhere and that I would never set foot in this store again. My only regret is that the salesperson had to be the messenger for such a deeply unprofessional business owner.
  By Carolyn Fowler, January 03, 2017

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About The UPS Store in Cockeysville